Returns & Refunds

Return of faulty/broken items should occur within 7 days of receiving them. We do not accept return for change of mind, or for preference in terms of natural variation in patterned items of the natural wood. Please choose carefully as we do not refund, return, or exchange if you change your mind or make a wrong selection (as supported by Australian Consumer Law).

All Mango Raw products are quality controlled, however should a product be delivered that has been damaged/broken we will replace or repair the product at no cost to you. You are entitled to this policy if you contact us within 48 hours of your product delivery notifying us of the manufacturing fault. Refunds will only apply to items in pristine condition. Any products with scratches, stains, damages or signs of alterations will not be eligible for a return. We reserve the right to withhold a refund if an item, in our reasonable assessment, has deteriorated due to normal wear, misuse, or lack of proper care.

All custom / special ordered items are final sale, and are not liable for return, refund, or exchange.

If you have any questions regarding returns and refunds, please contact us via email on info@mangorawfurniture.com.au.